CONTACT & SUPPORT
Still need a hand?
Not everything fits inside an app. For a question, a concern, or a little help, there’s a real person on the other side.
Talk to our team.
Questions about Dreambook, help with your account, or a deletion request? Drop us a note.
contact@chroniclecreations.coWe respond within 48 hours, and usually much faster.
Something in a story feels off?
If you see something unsafe, not age-appropriate, or simply not what you expected, please tell us. Reports from parents help us make Dreambook better, and we investigate every one.
ACCOUNTS & SUBSCRIPTIONS
A little clarity on billing.
Apple handles subscriptions, payments, and refunds. We can help with questions, but Apple holds the controls for cancelling or refunding a purchase.
To manage or cancel a subscription, open Settings on your device, tap your name, then Subscriptions. To request a refund, visit Apple’s purchase support.
For everyday questions and the care behind Dreambook, you can explore a little further.